Find the parcel solution for you
Easy parcel collection.
Convenient storage when you’re away.
About our parcel service
Our parcel service lets local residents have courier deliveries left safely at our FuerteBay office if they’re not at home. Collect your parcel whenever it suits you.
Make life easier with a reliable parcel drop-off and collection point, giving you flexibility, peace of mind and a service that fits around your day.
Our commitments
We know every parcel delivery is different, but here’s what you can expect when you use our service.
We make collection simple, secure and convenient.
Convenient collection
Safe parcel handover
for neighbours who need a flexible delivery option.
Secure storage
Protected holding space
until you’re ready to collect your parcel.
Flexible timings
Collect when it suits you
with no rush and no stress.
Local and friendly
Clear, simple service
for residents looking for an easier way to receive deliveries.
Frequently asked questions
Here are some common questions about our parcel collection service.
If you’re not at home when your courier arrives, they can leave your parcel with us at the FuerteBay office. We keep it safe for you, and you can pick it up at a time that suits you best.
You can contact our team by phone, email or by visiting the FuerteBay office in person. We’ll be happy to help with any parcel collection questions or arrangements.
We’re here to make receiving deliveries easier and more convenient for local residents.
We can store parcels securely until you’re ready to collect them. If you need more information about collection times or parcel holding periods, please get in touch with our team.