Skip to Content

Manage Your Cookie Preferences

We use cookies to enhance your experience on our website and personalize content. You have full control over your choices and can update your preferences at any time.

Update My Cookie Preferences

Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie Purpose Examples

Session & Security
(essential)

Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.

The website will not work properly if you reject or discard those cookies.

session_id (Odoo)

Preferences
(essential)

Remember information about the preferred look or behavior of the website, such as your preferred language or region.

Your experience may be degraded if you discard those cookies, but the website will still work.

frontend_lang (Odoo)
Interaction History
(optional)

Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.

We may not be able to provide the best service to you if you reject those cookies, but the website will work.

im_livechat_previous_operator (Odoo)
utm_campaign (Odoo)
utm_source (Odoo)
utm_medium (Odoo)

Advertising & Marketing
(optional)

Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.

Note that some third-party services may install additional cookies on your browser in order to identify you.

You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.

__gads (Google)
__gac (Google)

Analytics
(optional)

Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.

The website will still work if you reject or discard those cookies.

_ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.


# Cookie Policy

**Last updated:** [DATE]

This Cookie Policy explains how **[LEGAL NAME]**, operating as **FuerteBay**, uses cookies and similar technologies on **[www.fuertebay.com]**, in accordance with Article 22 of Spanish Law 34/2002 (LSSI) and the GDPR.

---

## 1. What is a cookie?

A cookie is a small text file that a website stores on your device (computer, tablet, phone) when you visit it. Cookies allow the site to recognise your device and remember information about your visit, such as your language preference or items in a cart.

---

## 2. Who uses these cookies

Some cookies are set directly by FuerteBay ("first-party cookies"). Others are set by third-party services we use, such as analytics or map providers ("third-party cookies"). Each provider processes data according to its own privacy policy, linked below.

---

## 3. Types of cookies we use

### 3.1 Strictly necessary cookies
Required for the website to function (e.g. security, load balancing, remembering your cookie preferences, completing a booking). These cannot be switched off and do not require consent under Art. 22.2 LSSI.

| Cookie | Purpose | Duration |
|---|---|---|
| [cookie_consent] | Stores your cookie preferences | 12 months |
| [session_id] | Keeps you logged in / booking session active | Session |
| [PHPSESSID / similar] | Website security and core functionality | Session |

### 3.2 Analytics cookies
Help us understand how visitors use the site (pages visited, time spent, errors) so we can improve it. Data is generally aggregated and pseudonymised.

| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguishes users, measures traffic | Up to 2 years |
| [other] | [provider] | [purpose] | [duration] |

### 3.3 Functionality cookies
Remember choices you make (language, currency, region) to provide a more personalised experience.

| Cookie | Purpose | Duration |
|---|---|---|
| [lang_pref] | Remembers selected language | 12 months |

### 3.4 Advertising / marketing cookies
Used to show you relevant ads on other sites and measure campaign performance. Set only with your consent.

| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| [_fbp] | Meta / Facebook | Ad measurement and retargeting | 90 days |
| [other] | [provider] | [purpose] | [duration] |

### 3.5 Maps and embedded content
If we embed a map to show our office location (e.g. Google Maps), the provider may set its own cookies once you interact with the embed.

| Provider | Purpose |
|---|---|
| Google Maps | Displays our location and directions |

*(Update the tables above to match the cookies actually set on the site — check your browser's developer tools or a cookie scanner before publishing.)*

---

## 4. Managing your preferences

When you first visit our website, a cookie banner lets you **accept all**, **reject non-essential cookies**, or **customise your choices** by category. You can change your preferences at any time by clicking **"Cookie settings"** in the website footer.

You can also control or delete cookies through your browser settings:

- **Chrome:** Settings → Privacy and security → Cookies
- **Firefox:** Settings → Privacy & Security → Cookies and Site Data
- **Safari:** Preferences → Privacy → Manage Website Data
- **Edge:** Settings → Cookies and site permissions

Blocking or deleting cookies may affect how parts of the website work, for example completing a booking.

For third-party advertising cookies, you can also opt out via **www.youronlinechoices.eu**.

---

## 5. Consent and withdrawal

By clicking "Accept" on our cookie banner, you consent to the use of non-essential cookies as described here. You can withdraw your consent at any time via "Cookie settings," which is as easy as giving it, in line with GDPR requirements.

---

## 6. Changes to this policy

We may update this Cookie Policy to reflect changes in the cookies we use or in the applicable law. Please check this page periodically. For information on how we handle personal data more generally, see our **[Privacy Policy](/privacy-policy)**.

---

## 7. Contact

Questions about this policy: **[privacy@fuertebay.com]**.

---

*This document is a template and must be adapted to the cookies actually deployed on your site (via Google Tag Manager, plugins, embeds, etc.) and reviewed by a qualified advisor before publication. It does not constitute legal advice.*